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to make SmartLabs apps for Samsung TV even better.
Within 6 months, the company reduced the average time taken to solve problems experienced by IPTV subscribers by 40%.
The Croatian operator has deployed the SmartCARE solution to monitor, analyse and report on the quality of service every one of their TV service subscribers are receiving.
Now subscribers may choose up to six TV shows and view them simultaneously in a multidimensional mosaic.